Subtle Style Everywhere

I find myself at a favorite stop this morning.  Perfect for creative writing and inspiration. I know the coffee is brewed… strong, the aroma…bold, the color…dark, and the service…courteous. The aroma transfixes me in time.  It always does.   The woman asks my preference of cup. “A ceramic mug, please.”  It allows me to feel more civilized! I…

Style Integrity = Customer Engagement

A memorable customer experience must be along the same line as a favorite teacher leaving their best impression. ‘Must’ is the optimum word.  In a world of ‘would of, could of, should of‘ …and needs to be, I marvel that the etiquette of courtesy and customer service has to be restored, or, honestly, reminded. My first…

A Styled Brand Experience

 I still remember seeing these shoes.   Sitting in a Barcelona shoe store, floor to ceiling windows poured sunlight throughout the shoe store.  The terra-cotta color of the walls felt cozy and warm.  The store was filled with activity, yet I felt as if I was touring the store privately.  The store layout aisles allowed…