The Mystery Shopper

I am a tough customer. I know too much. Thus I expect too much. I started work life in retail.   First degree in retail business management.   Working at some of the most prestigious retail establishments allowed me to see service at it’s finest.   Over the years I also have seen where some…

Impeccably Dressed

Among my many opportunities throughout my career, the humblest come from everyday experiences. I once consulted for Greyhound traveling to various USA cities to fit and size new uniforms for bus drivers and terminal crew/staff. Every city I traveled I was greeted with people who all had a story.  I encountered hard working people of all…